Privacy Policy

At Lmnutx, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the "Site").

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Order Information: When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device Information: When you visit the Site, we automatically collect information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device.

  • Communications: Any information you provide when contacting our customer support team or participating in our surveys or promotions.

2. How We Use Your Information

We use the information we collect in the following ways:

  • Fulfillment: To process and ship your orders, provide invoices/order confirmations, and handle returns.

  • Communication: To screen our orders for potential risk or fraud, and to provide you with information or advertising relating to our products or services.

  • Improvement: To optimize our Site’s performance, analyze customer browsing patterns, and assess the marketing campaigns.

3. Tracking Technologies (Cookies & Pixels)

We use cookies, log files, web beacons, tags, and pixels (such as the Meta Pixel) to track your activity on our Site. These technologies help us remember your preferences and provide a more personalized shopping experience.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example:

  • Service Providers: We use service providers to facilitate shipping (e.g., DHL, 4PX), process payments (e.g., PayPal, Stripe), and host our store.

  • Legal Requirements: We may share your information to comply with laws or protect our rights.

  • Note: We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

5. Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting the settings of the platforms you use (e.g., Facebook, Google).

6. Your Rights

Depending on where you live (such as the EU under GDPR or California under CCPA), you may have the following rights:

  • Access & Portability: The right to request a copy of the data we hold about you.

  • Correction & Deletion: The right to ask us to correct or delete your personal information.

  • Withdraw Consent: The right to withdraw your consent to our processing of your data at any time.

7. Data Security

We implement reasonable physical, electronic, and administrative security measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. By using our Site, you consent to this transfer, ensuring that we apply appropriate safeguards to protect your data.

10. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email: Email: support@Lmnutx.com